Quality Assurance Manager in Reedsburg, Wisconsin

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KEY RESULT AREAS
Quality Costs, Quality Systems, Scrap, Customer Service and Budget
 
SUMMARY
Ensure finished castings meet Company and customer quality standards for material and dimensional specifications and defects.
Handle all customer inquiries and questions concerning casting quality problems in a timely manner.
 
DUTIES AND RESPONSIBILITIES
Universal
Exhibit superior safety practices every day evidenced by outstanding housekeeping at all times.
Extend treatment to all other employees of the Company as individuals with the courtesy and dignity shown to customers.
Exceed customer quality and service expectations through attention to detail.
Exercise maximum care to protect the environment by fostering and supporting responsible operating procedures.
 
Essential
Select, develop, implement, and oversee appropriate quality assurance programs and procedures consistent with overall Company objectives, including TS16949 and Grede Reliability in Product (GRIP) initiatives.
Provide technical expertise to lab technicians involved in process control activities, ensuring adherence to accepted company and industry test standards.
Maintain communications with customers on quality related issues.
Act as the advocate for customers on all matters related to quality.
Collect, analyze and retain a wide variety of statistical and related quality assurance data.
Make recommendations on the basis of analysis or take action within the limits of standard practice.
Ensure proper inspection of all incoming material and completion of resulting documentation.
Take appropriate action or prepare recommendations on the basis of inspection findings.
Maintain close contact with operations and scheduling personnel to anticipate and resolve quality problems.
Review all casting specifications on new work to ensure customer requirements can be met.
Complete a wide variety of reports, projects or studies to continuously improve quality and reduce costs.
Initiate and direct audits and quality reviews in accordance with the requirements of Quality Systems and TS16949 to ensure foundry operations and process controls are completed in accordance with the quality manual.
Ensure a competent staff is maintained to meet both short and long-term objectives.
Provide for staff development and growth.
Prepare the department budge and administer and control the approved budget during the business year.


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